Jan 1, 2018 Lois Moniz-Magical Dubai 8Days
My feedback in regards to my visit to Dubai is as follows:
You managed to add many interesting sites to visit. We weren’t rushed in our outings, everything was leisurely. The restaurants you chose were exceptional as was the hospitality.
One little glitch was rectified immediately, which enhanced your public relations greatly in my estimation & made you very credible.Integrity is important & I would travel with you again, in fact, we will be calling Robin on organizing a cruise down the Volga in August or September of this year.
Thank-you for this opportunity to relay my thanks for a great trip.
Jan 10, 2018 Nancy and Larry featherstone-China Epic 15 Days
In September 2017 we had an amazing once-in-a-lifetime trip to China with Nexus holidays. The itinerary, although challenging due to time and travel distances, allowed us to see and experience the many facets of China. From Shanghai to Beijing and all the stops in between, we were immersed in the reality of China, it's history and culture.
Our tour guide, Billy, was outstanding, looking after every detail and accommodating people's requests to the best of his ability. As well, the local tour guides spoke excellent English and provided an in-depth and personal insight of their particular city.
Our Yangtze river cruise was the highlight of our trip and a much-needed rest from a busy schedule. Our cabin had a balcony which provided a wonderful view of the passing countryside which included spectacular lights as we passed cities at night and views of temples atop mountains. The Shennong stream excursion was wonderful and a very authentic cultural experience. The food on the boat was very good, as was the food throughout the trip. We particularly enjoyed the Peking duck dinner. Western style breakfasts were much appreciated.
Our hotels went from spectacular( Crowne Plaza )to good although most of the hotels were quite a distance from the city centre. We would have preferred more opportunities for free time/shopping as they were quite limited.
We enjoyed learning about silk, tea, pearls, Jade, and Chinese medicine. We would not recommend the Huangpu night cruise, which was vey poorly organized,overcrowded to the point people were pushing and shoving getting on the cruise, on the cruise and getting off the cruise as well as overpriced.
Thank you for a memorable holiday. We are planning to book a river cruise with nexus and look forward to the same service and commitment.
Nancy and Larry Featherstone
Nov 28, 2016 Bruce and Martha Disher-Charming Mekong River Cruise 13 Days
Jason and Jane;
Martha and i thank you both for your answers, followup and professionalism in our exchanges leading up to our trip.
Just returned yesterday. Exhausting day of travel.
Everything with the trip; hotels, guides, local arrangements and transfers, food, ship was top notch.
We had a great time and learned a lot of the local cultures and customs and history.
We really enjoy working with you folks and nexus.
Great value, detailed and interesting itineraries and thorough.
We will do it again for sure with you folks.
Bruce and Martha Disher
Oct 6, 2017 Virginia Viragh-Thailand Splendors 10 Days
May 30,2016 Rosalie Slome- China Epic 15 Days
I felt I needed to let you know what a wonderful trip Shirley and myself had.
It was superbly organized and our guide Fei was incredible.
We could not fault either the hotels or the food. We were very spoilt as Shirley got fish almost every meal and I was given extra chicken.
Everything went off according to plan and except for one little hitch which Nexus compensated us for we have only good memories.
Our local guides were also good especially the Ladies. We had one gentleman who was not quite as good.
All in all thank you for your organization and the help and extras you provided.
We are certainly recommending your tours to whoever asks us.
Apr 12, 2017 Irena Zajac-China Delights 10 Days
We are back from our trip to China. Everything was perfect. We were very busy each day. We saw a lot and learnt about China's history. The guides were well prepared and very nice.
We are happy and we would like to thank you for organizing good trips.
Dec 5, 2016 Cathryn Allen
I am writing on behalf of Olga Crouse and myself in regards to our trip to India with Nexus holidays (November 11 - November 20) We had a wonderful time. We can't say enough about all the people that met with us to ensure that we were well looked after. All the representatives were fabulous. Our driver for the entire holiday was fantastic. He took excellent care of us throughout our 10 day journey. His name was Satnam. Unfortunately I did not get his last name. The three main guides that we had ( Unni Krishnan -DELHI ) (Ghanshyam Sharma - JAIPUR) and( Nishant Vashishtha - AGRA) were beyond fantastic. They were all very knowledgeable, friendly, and took very good care of us on this journey. The hotels were excellent.
Thank you for all your help in getting us to India. It is an experience that neither my mother or I will ever forget. Olga was thrilled with her visit to the Taj Mahal. A lifelong dream of hers.
2016-11-14 18:38 Nina Ghosh
Thanks for your email. I have been meaning to write to you for awhile, but just got very busy after our return.
The trip was great. We were very impressed with the natural beauty, historical monuments and technological strides made by China.
The group bonded well and hotel accommodations were very comfortable.
Overall, Helen was a great tour guide and made sure we were all well taken care of. She made sure our specific dietary needs were met and we were seated in front of the bus. She took care of all the logistics very competently. We got to share a lot of Chinese culture and way of life through Helen 's discourses over and above the tour details.
Thanks for your help.
2016-10-20 13:12 Gordon Chow
Just to let you know we enjoyed our China Epic Tour/holiday. It was a China not what I had expected, what a pleasant surprise. One often read and hear about the economic growth in China but to see it yourself the size and scale of growth in the past decade is astounding.
The guides from Nexus were great, they were friendly and very informative; George our main guide was very easy to get along, great humour and very informative regarding present and past history of China. Also the local guides were very informative such as Sophie in Shennong, very knowledgeable of her local area and her great story telling abilities of the region. Even the shopping stops on tour were informative and we ended purchasing the items offered at each location.
The cruise on the Yangtze thru the Three Gorges and the excursion on the Shennong River was one of the key highlights for me.
Overall we enjoyed our trip with Nexus and once again thank you for making all our travel arrangements.
2016-10-28 08:39 elena_khaskin
I would like to thank you for taking care of our trip organizations. Everything went well and we enjoyed it very much. We are looking forward for other trips with Nexus. Please include my e-mail into distribution list for promotions.
2016-11-03 09:20 Patrick Mendes & Eva Paul Mendes
Hope you had a good holiday yourself.
Now to the main purpose of this e-mail. Just wanted to Thank you and the Nexus team for a very good holiday that my wife and myself had in China. Everything was very efficient from the time Leo met us at Beijing airport.
Our main guide was Gavin, who was very approachable and explained everything in detail. The following are some of the highlights of our tour, In Beijing Fei Fei Wu escorted us and explained a lot of the important aspects of the; Summer Palace, Forbidden City and Tiananmen Square. The next day, she also escorted us to the Great Wall, something we will never forget.
We enjoyed the beauty of Lingering Garden in Suzhou. Even though we were caught in traffic on our way to Hangzhou, due to a mud slide that covered a portion of the highway, thus missing the performance 'Impression West Lake'. However, we liked the city of Hangzhou.
Upon our return to Shanghai, we experienced going on the magnetic train at 432km/h. - Wow! Took an evening cruise on the Huangpu River. Even though it was raining, we made the best of it and enjoyed the beauty of Shanghai. Taking a stroll along the famous Bund and visiting the French quarter was a wonderful experience.
We were happy that we made the decision to go to Xi'an and see the Terra Cotta Warriors. Even though our flt. was delayed by 8 hrs. on China Eastern, due to bad weather the previous day, it was definitely worth the wait.
Some further highlights; The hotels were all very good, however The Pan Pacific Suzhou & Grand Metropark in Hangzhou stood out as being fabulous. We would have definitely liked to have spent more time at the Pan Pacific to enjoy the walk through its beautiful garden. Also, we would have preferred to be at the Wyndham Bund in East Shanghai, but understand that we were part of a big group.
We also enjoyed shopping at the underground market place in Shanghai and would have liked more time at this place, but do understand that time has to be spent at some of the other shopping promoters places.
With respect to the food. Breakfast at the hotels was very good. Lunch and Dinner provided at some of the restaurants was also good, but after a few days, eating the same type of menu was a bit boring.
We were very happy to experience the beauty of China, the modern infrastructure, how clean the cities were, how friendly and helpful the people are. The service on Air Hainan was exceptional. Ironically, just yesterday we were shopping in Milton, Ont. at Premium Outlets and Air Hainan was doing a promotion. We told their service reps. that we just experienced their wonderful airline and that we had gone with NEXUS.
Lastly, both Leo's were extremely helpful in Xi'an, but we want to express our Thanks to Leo (the main guide in Xi'an ) for waiting at the airport until we both cleared Security. For some reason our passport numbers were not on our Flt. schedule for the Beijing- Toronto portion of our trip and the Air Hainan Mgr. told Leo that Security may have some concerns. Leo, very quickly contacted the China office of Nexus to have them update it and waited until we cleared the long security line. This was very much appreciated.
We have already started telling some of our friends both verbally and on FB of the wonderful holiday we had, since some of them are considering visiting China next year. One idea, you may consider. Have name tags for the people in the group in that way others know who is in the group and also the Tour guide can see a person's name on their tag. Once again thank you and we look forward to using Nexus in the future.
Patrick Mendes & Eva Paul Mendes
2016-10-30 20:03 ghanny
Hi Jane...hope all is well with you....its important to let you know that we had a wonderful time in China...your company delivered what it promised.....and you were right..nothing to worry about.
The food was a bit of a challenge ,as communication was a bit on the tough side....never the less that was not a major issue.
The guides were excellent and we did take a few optional...
We came back 1 day late because our original flight from Shanghai was cancelled...again that was not an issue to us...the airline put us up in a hotel and took us back to the airport next day.
I can say this ...dealing with you was a pleasure and i hope that I may be able to do a few more trips with Nexus.
And I can say this too....from our first contact at checkin with Hainan Airlines,the tour.the people,hotel staff etc...and getting off back at Toronto...everyone we came into contact with were...friendly,warm,accomadating and always carried a smile...whooooa...just cant beat that.
Take care...and thanks
Nasir and Fazeela
2016-11-03 12:14 atmaram.hardeen
Myself and wife would like to personally thank you for a most splendid
China Highlights Tour. It was an amazing Tour and well presented.The Tour
guides were very knowledgeable and courteous..Highly recommended..
Please keep us informed on the Thailand special for next year.
Atma & Urmilla.
2016-11-09 11:56 Elena-China Epic 15 Days
we just returned from our Epic tour in China.. . thank you for all your support.. and patience..
The tour was absolutely amazing and very well arranged.. all guides were very well prepared and spoke fluent English, and let's not forget how beautiful were the places we visited ..
Once again thanks for what you did for us..
Greetings from Italy
2016-11-21 08:10 Joyful Pilgrim-China Highlight 10 Days
My husband and I just returned from the 10 day China Highlight Tour. We did complete an evaluation after the Beijing portion but not after the remainder. I wanted to be sure to pass along how much we appreciated the tour guide, Meng Ting Jiang (Sara). She went above and beyond to make our tour memorable. She managed to keep our group organized, safe and informed while responding to our varied requests and making it a lot of fun. She was another highlight of the trip.
Could you pass this along for me?
And I want to thank all of you for your help answering our many questions as we got ready to go. It was very much appreciated and so helpful. We had a great experience with Nexus tours and truly enjoyed our trip.